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Application Manager

Date: Nov 11, 2021

Location: West Allis (Color), US

Company: Oterra

Do you want to help improve food and health around the world?

At Oterra, food and health are at the heart of everything we do and every day over 400 million people eat a product with our colors in it. We believe that nature got it right the first time and as a leading manufacturer of colors from natural sources, we are here to make a difference for healthy living and sustainable agriculture. We need the brightest and most passionate people on board to succeed. Want to join us?


The team for you to join

You will be joining the R&D team with colleagues from different nationalities and working in multiple different locations across the world. We all chip in when and where it is needed, have a flat structure but high standards, enjoy a good laugh and a pragmatic and operational approach to supporting our agenda. We love to learn and genuinely find our purpose and passion in natural colors.

What would your role look like?

This position works under general direction and is primarily responsible for managing the activities of the Applications Laboratory to ensure quality of Natural Color Division Technical Service Request (TSR) submissions in a timely manner. 


Principal Duties And Responsibilities (* = Essential Functions)

  1. * Manages and prioritizes test requests and generates reports summarizing monthly activity.
  2. * Plays an active role in the sales project process, by supporting the global sales organization in developing relationships with customers, approving and coordinating the customer oriented product development projects and supporting its implementation in the field.
  3.  *Partners with Sales to understand project pipeline and in turn build the strategy for the Application Lab.
  4. * Makes decisions on product ranges and solutions for the industry by reviewing and prioritizing activities with corporate accounts.
  5. * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  6. Develops and coordinates internal training programs and technical presentations for sales and marketing.
  7. Participates in specific customer projects, requiring technical assistance for both domestic and international accounts.  Provides customers with product options.
  8. Complies with Good Manufacturing Practices (GMP), GLP (Good Laboratory Practices), and company Safety guidelines, as part of the product development process.  Ensures the team is also in compliance.
  9. Reads and writes comprehensive reports and professional correspondence for both internal research and external customer support. 
  10. Establishes and maintains color libraries designed to expedite the sampling and retrieval processes.
  11. Develops promotional sales tools and activities such as industry days, demo kits, handouts and articles.
  12. Provides expertise and training to the organization and in support of global projects, customer activities and cross regional industry projects.
  13. Develops and encourages the growth of employee’s skills through training and opportunities.


Who are we looking for?

Knowledge, Skills & Abilities

  1. Ability to read, write and speak English.
  2. Ability to work effectively in a team environment.
  3. Ability to make administrative, procedural or employment-related decisions in a dynamic environment.
  4. Possess strong technical as well as commercial (market) understanding.
  5. Possess strong communication skills with a track record of achieving results and experience in collaborating with different cultures and nationalities.
  6. Ability to work effectively in a team environment.
  7. Ability to define problems, collect data, establish facts and draw valid conclusions.
  8. Proficient use of computers utilizing Microsoft office software applications (Word, Excel, Powerpoint).
  9. These characteristics are normally acquired through a Bachelors degree in a scientific discipline and five years of experience in a laboratory and/or sales and marketing environment.


Working Conditions

Working environment is generally favorable and usually in a home office setting.  Lighting, temperature and noise levels are adequate.  Travel may be required up to 30%.


Physical Demands

While performing the duties of this job, the employee is frequently required to talk, hear, use hands to finger, handle or touch objects, keyboard and occasionally lift up to 10 lbs.  Specific vision abilities required by this job include vision, color vision, depth perception and the ability to adjust focus. 

If you need more information?

Read more about Oterra here: www.oterra.com


About Oterra
Oterra, an EQT portfolio company, is the largest provider of naturally sourced colors worldwide. Since our first color launch in 1876, we’ve utilized the power of nature’s true colors and championed that natural is best.

We have an unrivalled expertise in colors for food, beverage, dietary supplements and pet food, and help manufacturers bring appealing products to consumers around the world. We empower our partners to meet the demand for safe, sustainable and natural food on our journey together towards natural. Every day over 400 million people eat or drink a product with our colors in it.

At Oterra we are on an exciting growth journey where no two days are alike. We are a dedicated team of professionals around the world united in our belief that nature got it right the first time and that no one knows natural colors like us.

Our headquarter is in Hoersholm, Denmark, and we have production sites in Europe, Latin America and the US and more than 600 team members in 30 countries worldwide, serving 120 markets globally.

Join us on our journey together towards natural.

Nearest Major Market: Milwaukee